CONGRATULATIONS ON PURCHASING A QUALITY TIVOLI PRODUCT

Your Tivoli tap and cartridge comes with a 15-year guarantee for manufacturing defects. Head parts have a 5-year guarantee.

With the correct installation, care, and maintenance, this product should give you many years of carefree service. For your protection and benefit we urge you to read the Assembly, Cleaning, and Maintenance leaflet which is placed inside the box or click on the below.

We will respond to your service request within 24 hours. This means:

  • Acknowledging your query and contacting you promptly.
  • Assisting telephonically where possible.
  • Confirming a convenient date and time for callouts, if needed.
  • We will keep you informed and give you peace of mind that your sisue will be resolved. You can count on us to prioritise yoursatisfaction every step of the way.

    Should you require any technical assistance with any of our products please do not hesitate to contact us.
    Tel: +27 11 918 7190 Email: customercare@itdtaps.co.za

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